Full Management Service

Financial Services

  • Maintain web portal for directors
  • Generate full financial statements for directors
  • Utilizing a secure lockbox banking system, we will deposit all receipts into the corporation-specific account (no co-mingling of funds)
  • Prepare annual budgets
  • Commercial banking with preferred rates and a dedicated team
  • Arrange bank loans for larger, long-term maintenance projects (subject to an administrative fee)
  • Disburse all accounts payable in a timely manner
  • Collect common element fees and other accounts receivable
  • Reconcile bank statements monthly
  • Prepare full annual financial statements, A/R, A/P, Balance Sheet, etc
  • Provide all financial records for auditor
  • Prepare investment reports and reserve fund expenditure reports
  • Maintain a ledger for each owner, which details receipts and charges
  • Send past due notifications to owners
  • Assess owner late fees
  • Process delinquent owner arrears in accordance with the Condominium Act

Administrative Services

  • Exceptional customer service to all owners in the condo community
  • Research and generate status certificates
  • Board members have direct access to a dedicated manager via telephone and email
  • Preparation of all tender material
  • Preparation of all mail-outs
  • Tracking of maintenance work orders
  • Research and supervise insurance coverage and any claims
  • Attend and direct board meetings
  • Create agendas and manager’s reports
  • Maintain and archive all records as required by law
  • Preparation and distribution of meeting minutes
  • Organization of all matters related to Annual and Special General Meetings
  • Compliance with the Condominium Authority of Ontario and its requirements

Maintenance Services

  • Advise the board on maintenance issues
  • Prompt handling of repairs
  • Tendering contracts for larger projects
  • Obtain and supervise qualified, insured contractors
  • Onsite management of major projects such as roofing, siding, window repair and replacement, asphalt maintenance and landscape improvements (subject to an administrative fee)
  • 24/7 emergency phone line for fire and water emergencies

Our Skills

  • We are specialists in condominium management
  • We are service oriented, available and accessible
  • We are familiar with landscape maintenance, insurance, and general contractor markets
  • We utilize state-of-the-art technology in order to provide the best possible service
  • All managers and most support staff are licensed by the CMRAO
  • We are constantly upgrading education through courses, seminars, and webinars available to all staff
  • We are members of various professional condominium management associations in Ontario
  • We maintain acute awareness and knowledge of current developments in the condominium industry including changes to condominium law
  • We service a complete range of condominiums of all styles and ages
  • We are experienced in single and phased condominium corporations